Website Terms of Use

Contact info@zanoraproperty.co.uk, or write to the registered office above, for questions or complaints about this website.

These terms relate to browsing this website and asking for information or a free estimate. An enquiry does not create a paid property-management agreement. Any management service requires a separate written agreement setting out the service, charges and responsibilities. These website terms do not replace property-specific legal or operational advice.

Estimates are information to help you assess your options, not promises of bookings or income. Actual results depend on property condition, demand, seasonality, costs, availability and lawful operating days. Gross revenue is not net income. Suitability depends on planning, licensing, lease, mortgage, insurance, safety and any occupiers’ rights. Do not rely on general website information as confirmation that a property can lawfully be short-let.

You may browse the website and make genuine enquiries. Do not knowingly submit misleading information, impersonate others, send spam, introduce malware or attempt unauthorised access to systems or information. These restrictions do not prevent lawful reporting of a security concern.

Website content may belong to Zanora or third-party rights holders and is subject to applicable licences. You may use it for personal reference when considering our services and as otherwise permitted by law. Other copying or commercial reuse may require permission. Names of booking platforms describe possible services; they do not imply endorsement or affiliation. Illustrative photography is not evidence of a managed-property portfolio.

We aim to keep information useful and current, but availability may be affected by maintenance or technical problems. External links provide relevant information; the linked organisations control their own content and policies. Contact us if you identify an error that could affect a decision.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or consumer right that cannot lawfully be excluded or restricted. Other questions of liability are determined by applicable law. We do not assume that every landlord acts as a business.

Our Privacy Policy describes enquiry processing and provides an accessible data-protection complaints route. General website complaints can be sent by email or post using the operator details above.

We may revise these website terms to reflect changes to the site or applicable law. The revision date identifies the current wording. Changes do not retrospectively alter a separately agreed management contract or remove existing rights.

These website terms are governed by the law of England and Wales. This does not remove mandatory consumer protections that apply where you live, or restrict any right to bring proceedings in another jurisdiction where applicable law permits it.